There are three main ways to get help at tp77, and all three are available in Bangla.
Live chat: The fastest option. Click the green chat icon in the bottom-right corner of the website and you'll be connected to a support agent right away. Responses typically arrive within 1–3 minutes. Live Chat is available 24 hours a day, 7 days a week.
Email support: For complex matters such as KYC verification, issues with large transactions, or other important account-related concerns support@tp77.bestWrite to us at the address below. You'll typically receive a detailed response within 3–5 business days. Please describe your issue clearly and attach screenshots if needed.
FAQ & Help Center: Check this page for common questions. Most issues can be resolved right here.
You don't need a lot of money to start betting at tp77. Minimum bet amounts vary by category:
The maximum bet limit depends on your account's VIP level and the specific game or match. Gold-tier VIP members and above enjoy significantly higher maximum bet limits.
Deposits at tp77 are typically processed 3 to 8 minutes to appear in your account. Bank transfers may take a little longer — usually 15–30 minutes. Processing may be slightly delayed between midnight and 4:00 AM.
If your money hasn't arrived, follow these steps:
After logging in to tp77, you can find your history in two places:
Betting history: Click the account icon → select "Bet History" or "My Bets". Here you can view all your bets by date — which match you bet on, how much you wagered, the outcome, and your winnings. Use the filters to search by specific date or sport type.
Transaction History: Go to the Account icon → "Financial Transactions" → "History". Here you'll find full details of all deposits, withdrawals, and bonuses — including the date, amount, and status (Successful / Processing / Cancelled) of each transaction.
Tp77 retains the last 12 months of history. For records older than that, please contact support.
TP77's policy is One account per person only. The same person cannot open more than one account. However, different members of the same household may each open their own account, provided that:
- Each account must have a unique mobile number
- Each account must use a unique National ID
- The same payment account (bKash/Nagad number) must not be linked to more than one account
- Each person is at least 18 years of age
Multiple accounts operating from the same IP address are monitored automatically. If the system detects that one person has opened more than one account, TP77 may suspend all associated accounts.
If TP77 won't load or runs slowly on your phone, try the following steps in order:
If the issue persists, contact support with your phone model, OS version, and browser name — you'll get a faster resolution.
Name change: The name entered at registration cannot be changed directly, as it is tied to your KYC information. If your name is incorrect, submit a request via live chat or support email. You'll need to provide a copy of your National ID, and once verified, the correction will be made within 3–7 business days.
Mobile number change: If you've lost access to your old number or need to change it: